Oz Pete
Guest
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Posted:
Sun Oct 23, 2005 8:16 am Post subject:
cd-dvdrw drive not working |
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My problem is that suddenly my internal dvdrw drive on computer running XP
does not read or recognise any disc whatsoever whether containing software,
audio, video or other data, no matter what application is used . The only
message showing is "please insert disc" or "no disc". The light on the front
of the drive shows briefly and a slight clicking sound is heard, but that
is all that happens. The drive is "D" and shows as present on the system.
All appears OK in device manager. I have already re-installed drivers and
updated firmware since the problem occurred. Have run defrag and checkdisk.
In fact I have done just about everything except open the case and look it
there. The problem occurred when attempting to play a recently purchased
audio CD, not copy protected, but perhaps it was faulty in some way and
stuffed up the system? It played one or two other CDs after that, but then
failed when the suspected one was re-inserted. Has anyone any idea that may
be of help, even a general suggestion, such as whether this is likely to be
a hardware failure or software problem. If the latter is likely, perhaps
would it be worthwhile to re-install MusicMatch as that program was being
used to play CDs at the time. Sorry if that is a bit long, but anybody's
suggestion would be greatly appreciated. |
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Eli Asulin
Guest
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Posted:
Sun Oct 23, 2005 4:15 pm Post subject:
Re: cd-dvdrw drive not working |
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Hi,
Try uninstalling all third-party burning software for testing.
Install SP2, if you have not yet.
Try to install the device on other PC.
Eli.
"Oz Pete" <Not-home@bigpondNOSPAM.com> wrote in message
news:%23vuAIg51FHA.3524@tk2msftngp13.phx.gbl...
| Quote: | My problem is that suddenly my internal dvdrw drive on computer running XP
does not read or recognise any disc whatsoever whether containing
software, audio, video or other data, no matter what application is used .
The only message showing is "please insert disc" or "no disc". The light
on the front of the drive shows briefly and a slight clicking sound is
heard, but that is all that happens. The drive is "D" and shows as
present on the system. All appears OK in device manager. I have already
re-installed drivers and updated firmware since the problem occurred. Have
run defrag and checkdisk. In fact I have done just about everything except
open the case and look it there. The problem occurred when attempting to
play a recently purchased audio CD, not copy protected, but perhaps it was
faulty in some way and stuffed up the system? It played one or two other
CDs after that, but then failed when the suspected one was re-inserted.
Has anyone any idea that may be of help, even a general suggestion, such
as whether this is likely to be a hardware failure or software problem.
If the latter is likely, perhaps would it be worthwhile to re-install
MusicMatch as that program was being used to play CDs at the time. Sorry
if that is a bit long, but anybody's suggestion would be greatly
appreciated.
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