| Author |
Message |
Karen
Guest
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Posted:
Sun Nov 07, 2004 7:51 am Post subject:
Shutdown while copying files |
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I've just built a new system and I'm running WinXP w/ SP2 on it. My main
drive is a SATA disk. I also have two hard disks left over from my old
machine. I want to get the data off of them and move it to the new disk, but
I'm having trouble with one of them.
The hard disk that's giving me trouble is old (purchased in 1997). I know
this about it: 1) I need to use the original IDE cables that came with it to
make my machine recognize it, and 2) It's NTFS.
When I try to move or copy/paste or cut/paste anything from it (even just
one file), my screen goes black, and my machine instantly re-boots itself.
How can I get the 10GB of MP3s I have off this thing and onto my new drive? |
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R. C. White
Guest
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Posted:
Sun Nov 07, 2004 9:40 pm Post subject:
Re: Shutdown while copying files |
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Hi, Karen.
When mixing different HD interfaces (IDE with SCSI or SATA, for example),
the biggest challenge is usually to get the computer to recognize which is
"Disk 0" and to boot from our choice. This often makes it very tricky to
boot from the CD-ROM (to run Setup) and still get WinXP's system partition
created on the target drive. Sounds like you are past all this, though
(probably by having the IDE drives completely disconnected while installing
WinXP on the SATA drive).
HOW are you getting to the point to copy from your old drive? I would try
to do it like this: Shut down the computer. Plug in the old drive (just
one at a time for now), making sure the cables and jumpers are set
correctly. (What about your CD/DVD drive(s)? Are they IDE? Connected as
primary or secondary; master or slave? Their connections/settings may be
conflicting with HD configuration.) Then boot to WinXP (on SATA, of course)
and use Disk Management to make sure the old drive is showing up correctly,
and note the "drive" letters, of course.
From that point, I would expect all drives - new, old, optical, USB, etc. -
to behave normally and respond properly to commands from the GUI or from the
"DOS" window.
Is that the way you've been trying to move your old files?
I've not been very successful in trying to use the "paste" command to move
whole files. I can either use "Copy" or "Xcopy" in a "DOS" window, or just
drag'n'drop with the mouse in the Windows GUI. I use paste to move blocks
of text or other objects, rather than files.
RC
--
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP
"Karen" <Karen@discussions.microsoft.com> wrote in message
news:5A1B5A1C-0F22-405C-A025-0AA78013D570@microsoft.com...
| Quote: | I've just built a new system and I'm running WinXP w/ SP2 on it. My main
drive is a SATA disk. I also have two hard disks left over from my old
machine. I want to get the data off of them and move it to the new disk,
but
I'm having trouble with one of them.
The hard disk that's giving me trouble is old (purchased in 1997). I know
this about it: 1) I need to use the original IDE cables that came with it
to
make my machine recognize it, and 2) It's NTFS.
When I try to move or copy/paste or cut/paste anything from it (even just
one file), my screen goes black, and my machine instantly re-boots itself.
How can I get the 10GB of MP3s I have off this thing and onto my new
drive? |
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Karen
Guest
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Posted:
Mon Nov 08, 2004 9:34 pm Post subject:
Re: Shutdown while copying files |
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Oh, heavens, the troubles I've had with this. This was the first time I've
ever assembled a computer myself from scratch. Along the way, I think I've
had every correct (and incorrect) configuration you can imagine. And boy have
I learned a lot about putting together computers. :-)
I know this about my old drive (the one that's causing the crashes): it's
EIDE and the only way I can get my new machine (Athlon 64-bit processor on an
MSI K8N Neo-FSR mobo) to recognize it is to use the original IDE cable that
came with it.
I've got my SATA drive hooked up to the SATA connection; a 30GB Maxtor Ultra
ATA as master on IDE1, and the 13GB Western Digital (the one that's crashing)
as slave on IDE2; and a Plextor CD-R as master on IDE2, and a (very old)
Toshiba CD-DVD as slave on IDE2.
So far, I've tried drag-and-drop, cut-and-paste, copy-and-paste, and the
disk-to-disk file copy utility program from Western Digital (both the
troublemaking drive and the new SATA drive happen to be WD). I even tried
moving the files to my iPod. In every case: CRASH!
At one point, I had the 30GB and the 13GB connected to IDE1 and IDE2,
respectively: CRASH.
Got any more ideas? Are there any file-transfer utilities out there that
would be likely to handle this on my current machine, or do I have an
inherent hardware conflict?
Thanks for your reply!
"R. C. White" wrote:
| Quote: | Hi, Karen.
When mixing different HD interfaces (IDE with SCSI or SATA, for example),
the biggest challenge is usually to get the computer to recognize which is
"Disk 0" and to boot from our choice. This often makes it very tricky to
boot from the CD-ROM (to run Setup) and still get WinXP's system partition
created on the target drive. Sounds like you are past all this, though
(probably by having the IDE drives completely disconnected while installing
WinXP on the SATA drive).
HOW are you getting to the point to copy from your old drive? I would try
to do it like this: Shut down the computer. Plug in the old drive (just
one at a time for now), making sure the cables and jumpers are set
correctly. (What about your CD/DVD drive(s)? Are they IDE? Connected as
primary or secondary; master or slave? Their connections/settings may be
conflicting with HD configuration.) Then boot to WinXP (on SATA, of course)
and use Disk Management to make sure the old drive is showing up correctly,
and note the "drive" letters, of course.
From that point, I would expect all drives - new, old, optical, USB, etc. -
to behave normally and respond properly to commands from the GUI or from the
"DOS" window.
Is that the way you've been trying to move your old files?
I've not been very successful in trying to use the "paste" command to move
whole files. I can either use "Copy" or "Xcopy" in a "DOS" window, or just
drag'n'drop with the mouse in the Windows GUI. I use paste to move blocks
of text or other objects, rather than files.
RC
--
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP |
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R. C. White
Guest
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Posted:
Mon Nov 08, 2004 11:28 pm Post subject:
Re: Shutdown while copying files |
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Hi, Karen.
Aren't computers FUN? ;<}
I doubt that I have the whole solution for you, but let me pick out some
bits and pieces for comment.
| Quote: | my new machine (Athlon 64-bit processor on an
MSI K8N Neo-FSR mobo)
|
Nice rig! My new one is also Athlon 64-bit 3200+ on an EPoX 8KDA3+. It
also has built-in SATA, with hardware RAID for both IDE and SATA. But I
have no SATA drives and don't use any RAID.
| Quote: | my old drive (the one that's causing the crashes): it's
EIDE and the only way I can get my new machine...
to recognize it is to use the original IDE cable that
came with it.
the 13GB Western Digital (the one that's crashing)
|
There are two possible cable issues that I can think of (other than a
defective cable, of course). The first is that the newer, faster drives
need a cable with 80 wires, although it still has only 40 pins on the
connector. These drives still run on the 40-wire cables; just more slowly.
Your 1997-vintage HD should not need an 80-wire cable, but it should be able
to use it without complaint. The other possible issue is "cable select"
versus the older "master/slave" system. The WD website should tell you how
to set the jumpers on the older drive to work with either type of cable.
| Quote: | I've got my SATA drive hooked up to the SATA connection; a 30GB Maxtor
Ultra
ATA as master on IDE1, and the 13GB Western Digital (the one that's
crashing)
as slave on IDE2; and a Plextor CD-R as master on IDE2, and a (very old)
Toshiba CD-DVD as slave on IDE2.
|
You say both the 13 GB and the old Toshiba CD are on IDE2? Did you mean
that the 13 GB is slave on IDE1? So both the 30 GB and the 13 GB are on the
same cable? Is this a 40-wire or 80-wire cable? Cable select or
Master/Slave.
I've heard that sometimes drives from different manufacturers won't work
together. Perhaps your Maxtor and WD are incompatible with each other. If
you remove the Maxtor, does the WD still cause a problem? If you disable
IDE2 - or disconnect its cable - do you still have the problem? With no
drives at all connected except the SATA and the 13 GB?
| Quote: | So far, I've tried drag-and-drop, cut-and-paste, copy-and-paste, and the
disk-to-disk file copy utility program from Western Digital
|
How about if you open a "DOS" window and use good old Copy or Xcopy?
My suspicion is that you have a cable/jumper conflict problem. If you
disconnect everything except the SATA and the 13 GB, you should be able to
resolve that at least long enough to rescue your old files. Then, with your
data safe, you can be more aggressive in trying to solve the rest of the
problem.
RC
--
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP
"Karen" <Karen@discussions.microsoft.com> wrote in message
news:0C9425B4-1A63-4D33-8141-2D497C52AFEA@microsoft.com...
| Quote: | Oh, heavens, the troubles I've had with this. This was the first time I've
ever assembled a computer myself from scratch. Along the way, I think I've
had every correct (and incorrect) configuration you can imagine. And boy
have
I learned a lot about putting together computers. :-)
I know this about my old drive (the one that's causing the crashes): it's
EIDE and the only way I can get my new machine (Athlon 64-bit processor on
an
MSI K8N Neo-FSR mobo) to recognize it is to use the original IDE cable
that
came with it.
I've got my SATA drive hooked up to the SATA connection; a 30GB Maxtor
Ultra
ATA as master on IDE1, and the 13GB Western Digital (the one that's
crashing)
as slave on IDE2; and a Plextor CD-R as master on IDE2, and a (very old)
Toshiba CD-DVD as slave on IDE2.
So far, I've tried drag-and-drop, cut-and-paste, copy-and-paste, and the
disk-to-disk file copy utility program from Western Digital (both the
troublemaking drive and the new SATA drive happen to be WD). I even tried
moving the files to my iPod. In every case: CRASH!
At one point, I had the 30GB and the 13GB connected to IDE1 and IDE2,
respectively: CRASH.
Got any more ideas? Are there any file-transfer utilities out there that
would be likely to handle this on my current machine, or do I have an
inherent hardware conflict?
Thanks for your reply!
"R. C. White" wrote:
Hi, Karen.
When mixing different HD interfaces (IDE with SCSI or SATA, for example),
the biggest challenge is usually to get the computer to recognize which
is
"Disk 0" and to boot from our choice. This often makes it very tricky to
boot from the CD-ROM (to run Setup) and still get WinXP's system
partition
created on the target drive. Sounds like you are past all this, though
(probably by having the IDE drives completely disconnected while
installing
WinXP on the SATA drive).
HOW are you getting to the point to copy from your old drive? I would
try
to do it like this: Shut down the computer. Plug in the old drive (just
one at a time for now), making sure the cables and jumpers are set
correctly. (What about your CD/DVD drive(s)? Are they IDE? Connected
as
primary or secondary; master or slave? Their connections/settings may be
conflicting with HD configuration.) Then boot to WinXP (on SATA, of
course)
and use Disk Management to make sure the old drive is showing up
correctly,
and note the "drive" letters, of course.
From that point, I would expect all drives - new, old, optical, USB,
etc. -
to behave normally and respond properly to commands from the GUI or from
the
"DOS" window.
Is that the way you've been trying to move your old files?
I've not been very successful in trying to use the "paste" command to
move
whole files. I can either use "Copy" or "Xcopy" in a "DOS" window, or
just
drag'n'drop with the mouse in the Windows GUI. I use paste to move
blocks
of text or other objects, rather than files.
RC |
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Karen
Guest
|
Posted:
Tue Nov 09, 2004 1:02 am Post subject:
Re: Shutdown while copying files |
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| Quote: | There are two possible cable issues
The first is that the newer, faster drives
need a cable with 80 wires, although it still has only 40 pins on the
connector. These drives still run on the 40-wire cables; just more slowly.
Your 1997-vintage HD should not need an 80-wire cable, but it should be able
to use it without complaint.
|
Ah, yes, this is bringing back memories of when I added the 30GB drive to my
old computer (13GB drive). I remember now that that was exactly the issue
there. I had to use the old 40-wire cable. If I hook up the 13GB drive to an
80-wire cable, I don't think it works at all. The last two weeks have been a
haze of computer-building, but I seem to remember that it just hangs at the
DOS-looking start-up screen. But don't quote me on that.
| Quote: | The other possible issue is "cable select"
versus the older "master/slave" system. The WD website should tell you how
to set the jumpers on the older drive to work with either type of cable.
|
The drive itself has the diagram for CS/MS, so I could play around with
those settings and see if anything changes.
| Quote: | You say both the 13 GB and the old Toshiba CD are on IDE2? Did you mean
that the 13 GB is slave on IDE1? So both the 30 GB and the 13 GB are on the
same cable? Is this a 40-wire or 80-wire cable? Cable select or
Master/Slave.
|
Actually, I said that both the hard drives were on IDE1 and both the CD
drives were on IDE2 -- but that's not right (it's that haze again), because I
have to use the old 40-wire cable on the old (13GB) drive and it's not
physically long enough to connect to the 30GB at the same time -- at least,
not if I have the drives mounted properly. Hmm... Maybe I could connect the
two of them to the 40-wire (arrange them however I have to so the cable
reaches) just long enough to transfer my files... (The files in question are
about 8.5GB of MP3s.)
| Quote: | I've heard that sometimes drives from different manufacturers won't work
together. Perhaps your Maxtor and WD are incompatible with each other. If
you remove the Maxtor, does the WD still cause a problem? If you disable
IDE2 - or disconnect its cable - do you still have the problem? With no
drives at all connected except the SATA and the 13 GB?
|
If all I have connected is the SATA and the 13GB drive, they work (i.e. I
can get into WinXP), but I still can't transfer my files.
| Quote: | How about if you open a "DOS" window and use good old Copy or Xcopy?
I don't know how to do this. Can you point me toward something that |
describes it? |
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Karen
Guest
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Posted:
Tue Nov 09, 2004 7:22 am Post subject:
Re: Shutdown while copying files |
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R.C.,
I'm back home with the beast computer again. What I've determined so far:
1. If I have the 30GB and 13GB both hooked up to the 40-pin/40-wire cable,
Windows shuts down (screen goes black and computer re-starts itself) while
it's in the middle of the WinXP start-up screen.
2. XCOPY doesn't work either.
Now, I haven't done anything with the jumper settings, mostly because I've
been too lazy to mess with them since I really doubt that's magically going
to solve what seems to be a ubiquitous problem.
What do you think? Any chance the jumper settings will change anything? If
so, what settings do I want? |
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Bob Noble
Guest
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Posted:
Tue Nov 09, 2004 11:52 am Post subject:
Re: Shutdown while copying files |
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Karen,
Jumper settings are everything. You need a to learn about jumpers settings.
Sorry, I'm not in the mood to go through it all. :O)
Your new system likely has cable select, so set everything on cs and your
system will sort it out.
--
Bob Noble
www.sonic.net/bnoble
"Karen" <Karen@discussions.microsoft.com> wrote in message
news:D792C5BC-F8B7-42EC-B92E-6ABC5E5FB145@microsoft.com...
| Quote: | R.C.,
I'm back home with the beast computer again. What I've determined so far:
1. If I have the 30GB and 13GB both hooked up to the 40-pin/40-wire cable,
Windows shuts down (screen goes black and computer re-starts itself) while
it's in the middle of the WinXP start-up screen.
2. XCOPY doesn't work either.
Now, I haven't done anything with the jumper settings, mostly because I've
been too lazy to mess with them since I really doubt that's magically
going
to solve what seems to be a ubiquitous problem.
What do you think? Any chance the jumper settings will change anything? If
so, what settings do I want? |
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R. C. White
Guest
|
Posted:
Tue Nov 09, 2004 7:45 pm Post subject:
Re: Shutdown while copying files |
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|
Hi, Karen.
| Quote: | 1. If I have the 30GB and 13GB both hooked up to the 40-pin/40-wire cable,
Windows shuts down (screen goes black and computer re-starts itself) while
it's in the middle of the WinXP start-up screen.
|
Whoops! We're going backwards here! In the previous message, you said:
| Quote: | If all I have connected is the SATA and the 13GB drive, they work (i.e. I
can get into WinXP), but I still can't transfer my files.
|
Let's focus on finding out WHY you can't transfer files with this minimal
configuration. Then we can move on to hooking up the 30 GB and CD/DVD
drives.
You have to have the SATA connected because that's where the System
Partition and the Boot Volume are. Without this, WinXP won't boot at all.
With only the SATA drive, WinXP will boot and run, right?
Then shut down and add ONLY IDE1 and ONLY the 13 GB drive. First, use the
40-wire cable and plug the drive into the first (middle) HD connector. Boot
into WinXP. Start Disk Management. DM should see both HDD0 and HDD1; the
SATA drive should be HDD0 and its first partition should be marked
"(System)". What does DM show about HDD1? How many primary partitions and
logical drives? What are the drive letters? How are they formatted (FAT or
NTFS)?
Assuming all looks right in DM, open the directory from that drive in
Windows Explorer. Open another WE window to the directory on your SATA
drive where you want the files from the 13 GB drive to go. Right-click on a
filename on the 13 GB drive and drag it to the SATA drive. Release the
mouse button and choose Copy file here. And then...what happens? Not just
"It crashed", but exactly what? Did the screen go black? Did the computer
reboot? Did the mouse and/or keyboard stop responding?
Or did it just work? If it did, then continue to copy all your files to
your SATA drive. If all is going well, try more aggressive techniques, such
as moving multiple files, whole folders or even the whole volume with a
single drag'n'drop. You can use the left mouse button to drag when you are
confident, but the right button gives a context menu with more control, so
use it while you are testing.
When all your files from the 13 GB drive have been successfully copied to
your SATA drive, then you can concentrate on figuring out how to get all the
drives working together.
Now, back to the other issues... You said:
"Ah, yes, this is bringing back memories of when I added the 30GB drive to
my
old computer (13GB drive). I remember now that that was exactly the issue
there. I had to use the old 40-wire cable. If I hook up the 13GB drive to an
80-wire cable, I don't think it works at all."
My guess is that the 80-wire cable is wired for Cable Select and the 40-wire
cable is not. And that your older HD is still set up for Master or Slave.
You also said:
"The drive itself has the diagram for CS/MS..."
Make sure the jumper is set for CS and plug it in, using the middle
connector of the 80-wire cable, then reboot. Does it work if it is the only
drive? How about if the 30 GB drive (also set to CS) is also connected to
the end of the cable?
| Quote: | Any chance the jumper settings will change anything?
|
Yes!
Jumpers are no fun. But they are essential. Use tweezers and a magnifying
glass if you must, but be sure the jumpers are set properly. Read the
owner's manual or the web page to find the right settings. Otherwise, it's
kind of like trying to find an FM station when your radio is set to receive
AM. :>(
That's enough for now. Let us know the results so far.
RC
--
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP
"Karen" <Karen@discussions.microsoft.com> wrote in message
news:D792C5BC-F8B7-42EC-B92E-6ABC5E5FB145@microsoft.com...
| Quote: | R.C.,
I'm back home with the beast computer again. What I've determined so far:
1. If I have the 30GB and 13GB both hooked up to the 40-pin/40-wire cable,
Windows shuts down (screen goes black and computer re-starts itself) while
it's in the middle of the WinXP start-up screen.
2. XCOPY doesn't work either.
Now, I haven't done anything with the jumper settings, mostly because I've
been too lazy to mess with them since I really doubt that's magically
going
to solve what seems to be a ubiquitous problem.
What do you think? Any chance the jumper settings will change anything? If
so, what settings do I want? |
|
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Karen
Guest
|
Posted:
Tue Nov 09, 2004 9:29 pm Post subject:
Re: Shutdown while copying files |
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|
RC - Would you mind if I contacted you directly at your email address? This
is getting messy and confusing here, but I do have more info (more
experiments -- including with jumper settings -- last night). |
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R. C. White
Guest
|
Posted:
Tue Nov 09, 2004 11:24 pm Post subject:
Re: Shutdown while copying files |
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|
Hi, Karen.
Let's keep the discussion here in the newsgroups (sometimes called
Discussion Groups), for several reasons, which I'll list for the benefit of
anybody reading here...
First, that's the protocol: post your question here; come back here for
your answer. Netiquette frowns on email responses to newsgroup posts unless
email is specifically invited or the subject veers from the topic of the
newsgroup.
Second, our discussion here might help others with similar problems and
frustrations. Email can't benefit any more than the two parties involved.
Here, we never know who is "reading over our shoulders", but we can be sure
there are many.
Third, you are more likely to get a good answer here. If I give you wrong
or incomplete advice here, someone else can jump in and correct it or add to
it. If I give you such advice in email, you're just stuck with it.
Fourth, my knowledge is limited to what I've experienced, heard about and
read about - and haven't forgotten. Here your question is read by thousands
(millions?) of people, many of them much more expert than me. There's an
excellent chance that one of them knows about your model of hardware and may
have had a similar experience, or helped someone else with a similar
problem. You're much less likely to be stuck with "I don't know" as a final
response.
Finally, many of us here (including many MVPs) volunteer to spend several
hours a week trying to help out. But we haven't volunteered to become
anybody's personal IT department. I usually answer newsgroup posts first,
if I can, and email questions "when I get a round tuit", which sometimes
means never. :>(
I'm not offended by email responses to newsgroup posts, but they have very
low priority when I'm deciding how to spend my day.
If you will copy'n'paste the main points from the email you sent me and post
it here, I'll give it my best shot. And, hopefully, someone else can see
what I'm missing and fill in the gaps.
RC
--
R. C. White, CPA
San Marcos, TX
rc@corridor.net
Microsoft Windows MVP
"Karen" <Karen@discussions.microsoft.com> wrote in message
news:06FB7A7E-7171-4442-8A94-75AAFCDFE3FB@microsoft.com...
| Quote: | RC - Would you mind if I contacted you directly at your email address?
This
is getting messy and confusing here, but I do have more info (more
experiments -- including with jumper settings -- last night). |
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